Company Overview
We are Microsoft Dynamics CRM Experts. We have gained deep knowledge, know-how, experience and certification on enterprise-class, highly-complex Dynamics CRM implementations.
Our Team is Master Certified with more than 100 years of combined CRM implementation experience. We have implemented CRM projects for well know companies like Dell, Hitachi, and PlainsCapital Bank. We bring together the following skills and products to optimally solve our clients challenges and enable their success.
Services:
· Consulting and Discovery
· Design and Envisioning
· Implementation
· Software Project Management
· Application Development, Advanced Configuration and Customizations
· Training
· Support
Products we are experienced and certified on:· Microsoft Dynamics CRM and CRM LIVE
· Microsoft Dynamics GP (Formerly Great Plains)
· Microsoft SQL Server and Reporting Services
· Microsoft SharePoint
· Dashboards and Analytics
· SCRIBE Integration Software
Get all the up to date CRM 4.0 and CRM LIVE information on our team blog:
Click Here
Microsoft Dynamics CRM Product Overview Information
Microsoft Dynamics CRM 4.0 is a fully integrated customer relationship management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes.
Marketing: A clearer view of customers and more informed marketing investmentsSegment customer lists into distinct benefit groups and then market to one or more of the identified segments using a workflow-driven model. With Microsoft Dynamics CRM, your marketing professionals can leverage tools for:
• customer segmentation
• campaign planning and execution
• data extraction and cleansing
• analytics and reporting
• marketing/sales collaboration tools
• information sharing portals
Sales: Get more leads and close more businessAccess a complete view of customer data online or offline, and leverage tools that enable your sales professionals to get real-time access to leads, identify cross-sell and up-sell opportunities, and close more deals, faster. Microsoft Dynamics CRM provides:
• lead and opportunity management
• account and contact management
• territory management
• forecasting and sales analytics
• offline and mobile device access
• quick access to products, pricing, and quotes
Customer service: Provide more value to customers Respond faster to customer service issues and empower your service organization to anticipate, address and deliver consistent, efficient customer care that contributes to long-term business profitability. Microsoft Dynamics CRM provides functionality for:
• account and contact management
• case and interaction management
• product and contract management
• knowledge-base management
• service scheduling
• workflow across teams and groups
• service reporting and analytics
Microsoft Dynamics CRM Design Principles
Works the way you do - With a streamlined user interface, wizard-based tools, and close integration with Microsoft Office applications, Microsoft Dynamics CRM works the way your people work.
Works the way your business does - Microsoft Dynamics CRM provides choice and flexibility in how you implement and customize your CRM application so you can achieve the best possible fit for your business.
Works the way technology should - Microsoft Dynamics CRM is a highly flexible CRM system that can grow and change alongside your business, because it's built on industry-standard technology that's both reliable and efficient.
Learn More on the
Microsoft Dynamics CRM website
We are proud to announce that Able Systems has been invited to join the early adopter program of the CRM LIVE Platform testing. We are very excited about the launch of CRM LIVE which will be in the spring of 2008 after the year end launch of CRM 4.0 (TITAN).
CRM LIVE Promises to give more options and choices to clients about how they consume their CRM business applications. With one code base, the Microsoft CRM 4.0 community will be able to easily move from on-premise to hosted and back. This will be a revolutionary offering.
The Able Systems team has been working on the Microsoft Dynamics CRM business application and development platform since the early version 1.0 days. Our team was lucky enough to be selected for the Early Access and TAP partnerships with the Dynamics CRM team in Redmond. We have been training and preparing for the movement from CRM 3.0 to 4.0 since the summer of 2007. So we have a lot of hours, weeks and months of experience with 4.0 under our belt.
There are many new enhancements to CRM 4.0 that are improvements over how we accomplished things in version 3.0. These added benefits come with some costs in learning and train up on the new product, but they are more than worth it.
We are very excited about the upcoming launch of TITAN!
